Terms of service.

8te is a dish recommendation platform. When you use the site, you agree to these terms. If you don't, please don't use it.

The most important thing to understand is this: 8te is not a medical service. Our allergen filter relies on data restaurants provide. If you have a severe allergy, verify directly with restaurant staff every time.

“We”, “us”, “our”, and “8te” mean [8te Limited (Company Number TBC)], a company incorporated in England and Wales with its registered office at:

“You” means whoever is using 8te. That's either a diner (someone scanning a restaurant QR code to find dishes they'll enjoy) or a restaurant partner (someone running a restaurant that offers 8te to its diners). Some of these terms apply only to one or the other; we'll call that out where it matters.

8te helps diners find dishes they'll enjoy at participating restaurants. A diner answers three flavour questions, scans a restaurant's QR code, and we re-rank that restaurant's menu based on what we think matches their taste.

For restaurants, 8te shows per-dish feedback — upvotes, downvotes, week-over-week trends — so they can see which dishes land and which don't.

The service is provided as-is. Recommendations are a best-effort guess; food is subjective and a match percentage is never a guarantee.

This is the single most important part of these terms.

• We are not a medical device

  8te is a consumer recommendation app. Nothing on the site is medical advice and we cannot replace a conversation with a doctor, dietitian, or restaurant manager.

• Allergen data is restaurant-provided

  The allergen tags on dishes come from restaurants. We do not independently verify the ingredients of any dish, the suppliers used, or the handling of cross-contamination in kitchens.

• Cross-contamination is not captured

  A dish tagged as peanut-free may still be prepared in a kitchen that uses peanuts elsewhere. Our filters cannot reason about that.

• Always verify for severe allergies

  If you have a severe or life-threatening allergy, treat any 8te recommendation as a starting point only. Tell the waiter or restaurant manager about your allergy directly, every time, and confirm the dish is safe for you before ordering.

• Restaurants must keep allergen data accurate

  Restaurant partners agree to keep dish allergen tags truthful and up to date. Natasha's Law applies to them directly.

By using 8te, you acknowledge that you have read and understood the above.

To use 8te as a diner, you sign in with a UK mobile number and a one-time SMS code. To use 8te as a restaurant owner, you sign in with an email address and a magic link. You are responsible for keeping access to the phone number or email account used.

You must be at least 13 years old to use 8te. If you're in the UK and under 16, we ask that a parent or guardian reviews these terms with you.

One account per person. Don't impersonate anyone. Don't create accounts on behalf of someone who hasn't consented.

Don't use 8te to:

• break any applicable law;
• misrepresent yourself or someone else;
• interfere with the site or access it via automated means (bots, scrapers) without our written permission;
• attempt to reverse-engineer, extract, or resell the dish recommendations or any part of the platform;
• upload content that isn't yours or that infringes on someone else's intellectual property;
• harass or abuse other users, our restaurant partners, or our staff.

If you do, we may suspend or terminate your access with or without notice depending on severity.

These terms apply in addition to everything else in this document.

• Menu content

  You warrant that you own the menu data you upload — names, descriptions, prices, photos, PDFs — or have permission to upload it. You grant 8te a non-exclusive licence to display that content to your diners and to use it to compute recommendations.

• Allergen accuracy

  You are solely responsible for the accuracy of allergen and dietary tags on your dishes. Keep them current as recipes and suppliers change. Natasha's Law and the Food Information Regulations 2014 apply to you directly; nothing in 8te replaces those obligations.

• AI-assisted menu ingestion

  If you use our automated menu ingestion tools (such as uploading a PDF menu), you are strictly responsible for reviewing and verifying the accuracy of all extracted data — especially allergen and dietary markers — before publishing it to the platform. AI output can contain errors or omissions; treat every extracted row as a draft that needs human verification.

• Fair use of ratings

  You will not incentivise diners to upvote dishes in a way that would distort feedback (for example, a free dessert in exchange for a 👍). You will not attempt to obtain, post, or weight your own ratings.

• Our feedback, your decisions

  8te surfaces patterns in diner feedback. What you do with that information — including whether to change recipes, pricing, or staffing — is entirely up to you.

Diners' ratings and flavour profiles stay yours. You grant 8te a non-exclusive, royalty-free licence to use them to compute recommendations for you and for aggregated feedback to restaurants (as described in the Privacy Policy — restaurants see aggregates, never individual votes or identities).

The 8te name, logo, match-percentage algorithm, and site design are owned by us. You don't get any rights in those by using the service.

We aim to keep 8te online but we don't guarantee uninterrupted availability. Planned downtime may happen for maintenance; unplanned downtime may happen because the internet is not always cooperative. We're not liable for missed recommendations during downtime.

Nothing in these terms excludes or limits our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• any other liability which cannot be excluded or limited under English law.

Subject to the above and to the fullest extent permitted by law:

• we are not liable for indirect or consequential loss, loss of profit, loss of goodwill, loss of data (beyond our obligations under UK GDPR), or loss arising from reliance on a dish recommendation or allergen tag;
• our total aggregate liability to you in any twelve-month period is limited to £100, or the amount you have paid us in that period (if any), whichever is higher.

You understand that the above cap reflects the free nature of the consumer service and that the allergen-safety provisions elsewhere in these terms are fundamental to the overall bargain.

You can stop using 8te at any time. Diners can delete their account from the profile page; restaurants can email us to close theirs.

We may suspend or terminate your access if you materially breach these terms, if we reasonably believe your use is harmful to other users, or if required to do so by law.

Termination doesn't end obligations that are meant to survive — the allergen safety acknowledgement, the licence you granted us over ratings already logged, and the liability provisions remain in force.

We may update these terms from time to time. If a change is material, we'll email signed-in restaurant owners and update the Last updated date at the top of the page. Your continued use of 8te after a change means you accept the updated terms — if you don't, you can stop using the service at any time.

These terms are governed by the laws of England and Wales. Any dispute arising from them is subject to the exclusive jurisdiction of the courts of England and Wales.

Before escalating a dispute, please email privacy@8teit.com so we can try to resolve it informally. Most things sort out with a conversation.

For questions about these terms or anything else, email privacy@8teit.com.